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1. Definitions
- "Vrymart", "we", "the Platform": Vrymart, Inc., a Delaware corporation, USA.
- "User": any person who accesses or uses the Platform, in any role.
- "Buyer": a User who purchases a Service.
- "Partner" (Seller): an independent provider who offers and provides Services in the course of their business or profession.
- "Affiliate": a User who promotes Services in exchange for a commission.
- "Service": the digital or automated service a Partner publishes and provides through their system (the "Bot") connected via a webhook.
- "Held payment": the amount the Buyer pays, collected in Vrymart's Stripe account and held there until it is released to the Partner (and, where applicable, the Affiliate) or refunded to the Buyer. It is not a regulated escrow service or an account in the User's name.
- "Content": any text, image, file, review, message, or other material uploaded by a User.
- "Stripe": Stripe, Inc. and its affiliates, which process payments, verify the identity of Partners and Affiliates, and send them their payouts.
- "Business day": Monday through Friday, excluding public holidays in Delaware, USA.
- "Legal Documents": these Terms and all documents linked in Section 2.
2. Acceptance of the Terms
By registering, accessing, or using the Platform, you agree to be bound by these Terms and the other Legal Documents: the Privacy Policy, the Cookie Policy, and the Acceptable Use Policy, as well as, depending on your role, the Purchase and Refund Terms, the Partner Agreement, or the Affiliate Agreement. If you do not agree, you must not use the Platform.
3. Nature of Vrymart
Vrymart operates a marketplace connecting Buyers with Partners and Affiliates. Vrymart acts solely as an intermediary; it is not the provider of the Services, does not provide or control them, and does not guarantee their results. The service relationship is between the Buyer and the Partner. Vrymart only: (i) hosts the catalog, (ii) collects the payment as the Partner's limited payment collection agent and holds it until delivery, (iii) transmits the order to the Partner, and (iv) mediates disputes under these Terms.
4. Legal capacity and minimum age
4.1. To register and use the Platform, in any role, you must be at least 18 years old and of the age of majority in your country, if higher.
4.2. You represent and warrant that you meet that requirement and have the legal capacity to enter into contracts. If we find that an account belongs to a minor, we close it.
5. Where the Platform can be used, and sanctions
5.1. Purchases. For now, only people who live in the United States (including Puerto Rico), Canada, Australia, New Zealand, Singapore, and Argentina can buy. From other countries you can create an account and browse the catalog, but not buy. You represent that the country you state in your account is the country where you live.
5.2. Partners and Affiliates. They must reside in the United States or Canada, the countries where we can send them payouts with Stripe Connect.
5.3. These lists may change; the current one is the one the Platform shows when you register and when you buy.
5.4. Sanctions. You represent and warrant that: (i) you are not located in, or a resident or national of, a country or territory subject to comprehensive U.S. embargoes or sanctions (currently: Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions); (ii) you are not on any sanctioned-persons list (OFAC SDN or other applicable sanctions lists); and (iii) you will not use the Platform in violation of export controls or sanctions. Vrymart may suspend or terminate access to comply with such laws.
6. User accounts
6.1. You must create an account with truthful, current, and complete information, and keep it up to date.
6.2. You can register with email and password or through Google.
6.3. You are responsible for your credentials and all activity under your account. Notify us immediately at support@vrymart.com of any unauthorized use.
6.4. Two-factor authentication (2FA). Mandatory for Administrators; may be required of Partners and Affiliates for sensitive money or credential actions.
6.5. The same person may hold accounts with different roles; each account is subject to the obligations of its role.
7. Payments, fees, and held payment
7.1. Payment model. The Buyer pays the full price to Vrymart through Stripe. Vrymart collects it in its own Stripe account as the Partner's limited payment collection agent: payment to Vrymart counts as payment to the Partner, and the Buyer owes nothing further for that Service. The amount is held in that account until it is released or refunded under the Purchase and Refund Terms. Vrymart is not a bank or a payment institution: it offers no accounts, balances, or payment instruments, Users do not keep money with Vrymart, and refunds always go back to the original payment method.
7.2. Platform fee. Vrymart charges a fee of ten percent (10%) of the price of each Service. The remainder, less the Affiliate commission where applicable, belongs to the Partner.
7.3. Release of funds. Released to the Partner (and, where applicable, the Affiliate) once delivery is confirmed and the grace period elapses, under the Purchase and Refund Terms.
7.4. Taxes. Listed prices do not include taxes. Vrymart calculates and collects taxes with Stripe Tax only in the places where it is registered to do so; if a tax applies to your purchase, you see it before you confirm the payment (see Purchase Terms, §2). Each User is responsible for their own tax obligations.
7.5. Payment provider. Processing, identity verification (KYC), transfers, and refunds are carried out through Stripe and are subject to its terms (including the Stripe Connected Account Agreement).
8. Services provided by Partners
8.1. Partners define their Services, prices, forms, and the logic of their Bot.
8.2. Vrymart reviews each Service before publishing it and automatically checks that its system is available, but does not guarantee the quality, legality, safety, or suitability of the Services: that review does not replace the responsibility of the Partner, who is responsible for the Service.
8.3. Partner identity. Before you buy, the Service page shows which Partner provides it —an independent provider, not Vrymart— and links to their profile, where you can write to them. Vrymart may review, approve, reject, suspend, or remove Services that breach these Terms or the Acceptable Use Policy.
9. Intellectual property and User Content
9.1. The Platform, its software, design, trademarks, and own content belong to Vrymart or its licensors. No license is granted beyond the limited, revocable, non-exclusive right to use the Platform under these Terms.
9.2. User Content. You retain ownership. By uploading it, you grant Vrymart a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, reproduce, and display it to the extent necessary to operate the Platform and provide the Service. You represent that you hold the necessary rights and that it does not infringe third-party rights.
9.3. Feedback. We may freely use, without obligation or compensation, any ideas or suggestions you send us.
10. Reviews and public content
10.1. Buyers may post reviews, which must be truthful, based on a real experience, and comply with the Acceptable Use Policy.
10.2. Verified reviews. Only those who have purchased the Service through the Platform may leave a review; reviews are linked to a real order. We do not publish fake or deceptively incentivized reviews, nor suppress legitimate negative reviews (under the FTC Rule on Consumer Reviews and Testimonials, 16 CFR Part 465, and equivalent rules). Vrymart may moderate, hide, or remove fraudulent, defamatory, offensive, or infringing reviews, without any obligation to monitor all Content.
11. Third-party intellectual property — DMCA Policy
11.1. Vrymart responds to valid notices under the Digital Millennium Copyright Act (DMCA, 17 U.S.C. §512).
11.2. Notice. If you believe Content on the Platform infringes your copyright, send: (i) your signature; (ii) identification of the work; (iii) identification and location of the material; (iv) your contact details; (v) a good-faith statement; and (vi) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act.
11.3. Where to send it. Notices and counter-notices go to legal@vrymart.com, with the subject line "DMCA".
11.4. Counter-notice and repeat infringers. Counter-notice is available (§512(g)). Vrymart will, in appropriate circumstances, terminate the accounts of repeat infringers.
12. Illegal content: how to tell us
12.1. Contact. For authorities and Users, the contact for notices about illegal content is legal@vrymart.com (languages: Spanish, English, Portuguese).
12.2. Notice and review. Anyone may notify us of allegedly illegal content at legal@vrymart.com, stating its location (URL), why it is illegal, and their contact details. We will acknowledge receipt, review it diligently and non-arbitrarily, and communicate our reasoned decision to the person who notified us and, where appropriate, to the affected User, who may ask us to review it.
12.3. No dark patterns. The Platform does not use interfaces that deceive or manipulate your decisions ("dark patterns").
13. Prohibited conduct
You must not use the Platform for unlawful purposes or in a way that breaches the Acceptable Use Policy, which forms an integral part of these Terms.
14. Suspension, termination, and holding of funds
14.1. You may close your account at any time from My account or by writing to support@vrymart.com, without prejudice to outstanding obligations. If you have orders, services, or campaigns on record, support handles the closure.
14.2. Vrymart may suspend or terminate your account or access, immediately and at its reasonable discretion, for breach of these Terms, legal/security/fraud risk, or legal requirement. Where it affects a Partner, the statement of reasons and complaint process in the Partner Agreement applies.
14.3. Holding during investigations. Where there is reasonable suspicion of fraud, chargeback, infringement, or legal risk, Vrymart may hold the associated payments during the investigation, to the extent permitted by law and Stripe's terms.
14.4. Orders in progress at termination are resolved under the held-payment, delivery, and refund rules.
15. Automated processing
Some operations are automated (releasing funds after inactivity, deactivating a Service after technical failures). We do not make decisions based solely on automated processing with significant legal effects without human involvement; disputes are resolved by a person (see Privacy Policy).
16. Disclaimer of warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, VRYMART DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, NOR THE QUALITY, LEGALITY, OR RESULTS OF THE SERVICES.
17. Limitation of liability
17.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VRYMART SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, NOR LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITIES.
17.2. VRYMART'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS VRYMART RETAINED AS FEES IN CONNECTION WITH YOUR TRANSACTIONS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED US DOLLARS (USD 100).
17.3. Exclusions. Nothing in these Terms limits or excludes liability for willful misconduct, fraud, gross negligence, death, or personal injury, or any liability or guarantee that cannot be excluded under applicable law (including consumer rights your law does not allow you to waive).
18. Indemnification
18.1. You agree to indemnify and hold harmless Vrymart, its officers, employees, and agents from any claim, damage, loss, or expense (incl. reasonable attorneys' fees) arising from: (i) your use of the Platform; (ii) your breach of these Terms or the law; (iii) your Content; or (iv) if a Partner, the provision of your Services or your processing of Buyers' data.
18.2. Procedure. Vrymart will promptly notify you of the claim, may assume control of its defense (without relieving your indemnity obligation), and will not settle a matter imposing obligations on you without your reasonable consent. You will cooperate in the defense.
18.3. If you are a consumer, this Section applies only to the extent your law permits.
19. Third-party services
The Platform integrates with third-party services (Stripe for payments, Google for sign-in, Amazon Web Services for hosting and email delivery), subject to their own terms. Vrymart is not responsible for them.
20. Electronic communications
You agree to receive communications, notices, contracts, and disclosures electronically (email or notices on the Platform), with the same validity as in writing (under the E-SIGN Act and equivalent rules).
21. Accessibility
Vrymart wants anyone to be able to use the Platform and uses WCAG 2.1 Level AA as its reference. If you encounter an accessibility barrier, write to support@vrymart.com: we will help you complete what you need another way and work to fix the problem.
22. Force majeure
Vrymart is not liable for failures or delays due to causes beyond its reasonable control (disasters, conflicts, power/internet outages, failures of third parties such as Stripe or infrastructure, acts of authority, etc.).
23. Modifications
23.1. We may modify these Terms; we will publish the dated version and, for material changes, notify you by reasonable means. Continued use after the effective date is acceptance; if you do not accept, you must stop using the Platform. Where the law requires it, we will obtain your renewed consent.
23.2. Partners and Affiliates. Changes to the Legal Documents that affect them are notified at least 15 days before they take effect, unless a legal obligation or a security or fraud risk requires applying them sooner. During that period they may close their account.
24. Governing law and dispute resolution
24.1. Governing law. Laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and without prejudice to the consumer rights the law of your country of residence does not allow you to waive.
24.2. Informal resolution first. Before any formal proceeding, the parties will try to resolve in good faith by contacting legal@vrymart.com, within 30 days.
24.3. Arbitration (U.S. Users). Unless prohibited by law, any unresolved dispute shall be submitted to binding individual arbitration administered by the American Arbitration Association (AAA), under its consumer rules where applicable. If you are a consumer, the hearing may take place by videoconference or in the county where you live. The parties waive class or collective actions. Small-claims exception. Either party may instead bring an individual claim in a small-claims court with jurisdiction. Opt-out: you may opt out of this clause by notifying legal@vrymart.com within 30 days of accepting these Terms.
24.4. Mass claims. If 25 or more similar arbitration demands are filed against or by Vrymart with the representation or assistance of the same lawyers or organizations, they will be administered in batches of up to 25: each batch is resolved as a single proceeding, with one arbitrator and one set of administrative fees, and the next batch starts when the previous one ends. In the meantime, the limitation periods of the pending demands are tolled. This Section does not limit your right to go to small-claims court.
24.5. Consumers outside the U.S. If you live outside the U.S., the arbitration and class-action-waiver clauses do not apply to the extent the law of your country guarantees you access to its courts or consumer authorities; you retain those rights. In particular, if you buy from Argentina you retain your rights under Law 24,240 on Consumer Protection, including the ability to file complaints with consumer authorities and the courts of your domicile.
25. Notices
Legal notices to Vrymart go to legal@vrymart.com. The registered office of Vrymart, Inc. in Delaware is that of its registered agent: c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA; it receives service of process only, not general correspondence. Vrymart will notify you at your account email or via a notice on the Platform.
26. General provisions
- Order of precedence. In case of conflict, the document more specific to your role/operation (Purchase/Partner/Affiliate) prevails over these general Terms; the Privacy Policy governs data processing.
- Assignment. You may not assign your rights without our consent; we may in a reorganization or sale of assets.
- Severability and reformation. If a provision is invalid, the rest remains in effect and the affected provision will be construed/reduced to the minimum necessary to be valid.
- Entire agreement. These Terms and the other Legal Documents are the entire agreement between you and Vrymart regarding the Platform and supersede any prior agreement on the same subject.
- No waiver. Our failure to exercise a right or enforce a provision does not mean we waive it.
- Survival. Sections 9, 11, 16, 17, 18, 24, and 26, and any outstanding payment or data obligation, survive termination.
- Third-party beneficiaries. Except for Stripe and the indemnified persons (Section 18), no rights are created for third parties.
- Languages. Published in Spanish, English, and Portuguese; in case of discrepancy the English version prevails, unless the mandatory law of your country provides otherwise.
27. Contact
- Legal, disputes, and illegal-content notices: legal@vrymart.com
- Privacy: privacy@vrymart.com · Support: support@vrymart.com